This privacy policy sets out how Diamond Skin Care uses and protects any information that you give us when you use this website.

Diamond Skin Care is committed to ensuring that your privacy is protected. As a CQC registered provider, Diamond Skin Care are registered with the Information Commissioner’s Office (ICO) and included on the Data Protection Register.

Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy.

Diamond Skin Care may change this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st May 2012.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or identify when you visit a particular site.

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

The cookies we use on the public section of this website are ‘tracking’ (Google Analytics) cookies so that we can understand and analyse how people access and use the website. The tracking cookies do not collect personal data about you and they cannot identify you as an individual. Any data collected about your visit to this website is anonymous and in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Google Analytics

Google Analytics generates anonymous statistical and other information about website use by means of first party cookies which are stored on users’ computers.

The information generated by the Google Analytics cookies relating to our website (including your IP address) is used to identify how people access the website and which pages are being visited, to measure visitor statistics and to create reports about the use and activity of the website and its content. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs.

Whilst Google Analytics collects your IP address in order to provide us with a sense of where in the world our website visitors come from, Google Analytics does not report the actual IP address information to us. Details of how Google Analytics uses cookies and what cookies are set and used by Google Analytics are available here.

The information generated by Google Analytics will be transmitted to and stored by Google Inc on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process information on Google’s behalf. Google will not associate your IP address with any other data held by Google. Google Analytics’ privacy policy is available here.

You may refuse the use of cookies by selecting the appropriate settings on your browser. If you do not want to receive cookies you can change your browser to notify you when cookies are sent and then refuse cookies from certain websites (or altogether). You can also delete cookies from your browser. However, please note that if you do this you may not be able to use the full functionality of this website.

You can find out more about cookies at

By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

The information we collect

We may collect the following information from your visit to this website, telephone conversations, emails and written and/or verbal communications:

  • your name
  • contact information including telephone number and/or email address
  • demographic information such as postal address, postcode, personal preferences and interests
  • details that are relevant to the service(s) in which you are interested
  • other information relevant to customer surveys and/or offers.
  • we may collect other relevant data to carry out legitimate business actives e.g. internal records, quotes and orders etc.

What we do with the information we collect

We require this information to understand your needs, provide the relevant and appropriate services and products and, for the following reasons:

  • internal record keeping;
  • so that we can improve our products and services;
  • we may periodically send promotional emails about new products or services, special offers or other information which we think you may find interesting using the email address which you have provided;
  • from time to time, we may use your information to contact you for market research purposes; we may contact you by email, phone or mail;
  • we may use the information to customise the website according to your interests and preferences.
  • to provide information to you that you request from us relating to our products and services.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure of your information, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Controlling your personal information

You may choose to restrict the collection or use of your personal information by emailing [email protected]

We will never sell, distribute or rent your personal information to any third party organisation unless we have your permission or are required by law. We may use your personal information to send you promotional information about ourselves and/or third parties which we think you may find interesting, unless you tell us that you do not wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you, please email [email protected]

If you believe that any information we are holding on you is incorrect or incomplete, please email us at [email protected] as soon as possible. We will promptly correct any information found to be incorrect.

Information on this website

The information contained in this website is for general information purposes only.

The information is provided by Diamond Skin Care and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on it for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage whatsoever arising out of or in connection with the use of this website.

Every effort is made to keep the website up and running smoothly. However, Diamond Skin Care takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. These other websites are not under the control of Diamond Skin Care. Once you have used the links and leave our site, you should note that we do not have any control over the nature, content and availability of the other websites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within the other websites.

We cannot therefore be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy statement. You should exercise caution and look at the privacy policy applicable to the website in question.

Tel: 01603 819125

Email: [email protected]