About the role

Diamond Skin Care is a multi-award-winning dermatology business established in January 2014 and has experienced huge growth in private medical practice. The company has developed a base of high-quality patient care services and processes and now enters a growth phase of building further expansion upon the proven success of these fundamentals.

We are due to our continued planned extension of our clinic capacity in the Colchester area. An opportunity has arisen for two Health Care Assistants to join our team at our Colchester clinic.

This is an excellent entry-level (equivalent to NHS band 2) position for anyone looking to work in or switch to the healthcare industry. We have two basic requirements of the ideal applicant – a competent and safe worker with a passion for quality healthcare and commercial keenness or experience in a customer service/sales setting. The role would best suit an individual who looks forward to connecting with patients, building relationships with their team and takes pride in the growth and expansion of the company. The dual experiences of healthcare and commercial practices gained is a unique offering of this post. You will need to be a quick learner and competent with digital healthcare and basic business IT systems.

You will be responsible for helping to run routine clinic activities, contributing to business development and will be part of a high-quality patient booking and continuity of care process. The duties include but are not limited to

  • Support in the organised running of face-to-face clinics
  • Help and support for the practitioners in the performance of skin examinations as chaperone and patient assistant.
  • Assist practitioners with minor surgical procedures with competent use of a sterile technique which will be taught
  • Putting patients at ease during procedures and consultations
  • Answering patient calls and queries
  • Help patients to book the best service type for their requirements with your practical knowledge gained from the in-house training and clinic environment.
  • Assist with procedures using specialised medical equipment, including cosmetic dermatology.
  • Specimen collection and testing such as swabs, urine test and blood tests (all training provided).
  • Shared responsibility for the clinical area including help with stock management, cleanliness and patient records.

You will be supported by Senior HCA’s, Nurses and Lead Nurse internally. Much of the required training (clinical and commercial) is provided internally with plenty of support from Senior HCA’s and Nurse. For interested candidates, career progression pathways are also available.


Proven experience in a clinical setting and/or commercial setting (desirable)

Full clean driving license

Ability to put patients at ease

Professional phone manner

Excellent written and spoken English

Phlebotomy Skill (desirable)

Knowledge and experience of sterile procedure settings (desirable)

Understanding of clinic processes (desirable)

IT skills using a Mac and Apple software

Quick learner who is keen to learn new skills

This is a small practice and as such, in addition to your normal duties, you may be required to undertake other duties from time to time as directed which may not always be commensurate with your principal duties. These duties, however, will be related to projects in line with the company’s overall business development plan. We operate with high ethical standards of business, education and healthcare and expect the same from all employees.


      • 35 hours per week
      • Monday to Friday (clinics 0900 to 1700)
      • Parking
      • Annual Appraisals
      • Salary dependent on experience

Job Types: Full-time, Permanent

Salary: £20,000 – £23,500 per year


      • Company pension (workplace pension)
      • Inclusion in bonus scheme after completion of 12 months
      • On-site parking
      • Sick pay


      • Day shift
      • Monday to Friday
      • No weekends

Ability to commute/relocate:

      • Colchester, Essex reliably commute or plan to relocate before starting work (required)


      • a minimum of 1 year experience in client services and or healthcare.


      • N/A

Application deadline:

      • 15 June 2024

How to apply

To apply please send your CV and cover letter to [email protected].